Last updated: 27-6-2024

Welcome to Nodal Trading FZE. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in connection with your use of www.nodal.ae (our “Platform”) and our services (collectively, the “Services”). By using our Services, you agree to the handling of your Information as described in this Privacy Policy.

References to “we”, “our”, or “us” are to Nodal Trading FZE. “You” refers to you as a user of our Platform and Services.

Information We Collect

We may collect and process the following information:

  • Information you provide when registering, placing orders, or using our Platform
  • Details of your transactions and order fulfillment
  • Communication records if you contact us
  • Location and device information if you use our mobile application
  • Information about your internet usage, including IP address and browser type
  • Any other information necessary to enhance your experience on our Platform

How We Use Your Information

We may use your information to:

  • Process and fulfill your orders
  • Provide customer support and respond to inquiries
  • Improve our Services and personalize your experience
  • Send you promotional offers and updates (with your consent)
  • Ensure Platform security and prevent fraud
  • Comply with legal obligations

Information Sharing and Disclosure

We may share your information with:

  • Affiliated businesses and service providers (e.g., logistics partners, payment processors)
  • Advertisers (in aggregate, non-personal form)
  • Legal authorities when required by law
  • Other parties in the event of a business transfer or acquisition

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights and Choices

You have the right to:

  • Access and update your personal information
  • Opt-out of marketing communications
  • Disable cookies through your browser settings (note that this may affect Platform functionality)

Data Retention

We will store your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

International Data Transfers

Your information may be transferred to, stored, and processed in countries other than the UAE. We will ensure that appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this policy periodically. Significant changes will be notified on our Platform. Your continued use of our Services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or your information, please contact us at:

Nodal Trading FZE
Email: [email protected]
Phone: +971 56 939 2428
Address: Block B -B27-196, Sharjah Research Technology and Innovation Park, University City – Sharjah – UAE